1. OVERVIEW
iChannel Solution Inc. and its subsidiaries provides technology and services that enable businesses (“iChannel Solution Inc. Client(s)”) to sell better, have better insight in their field and make informed decisions to grow their business by using the right tools. If you have accessed this Privacy Policy by clicking on the privacy policy link on a site other than the iChannel Solution Inc. website, your information may be collected by iChannel Solution Inc. as a service to the entity that controls such other website and the iChannel Solution Inc. Privacy Policy terms will apply to the collection of your personal information.
This Privacy Policy describes the iChannel Solution Inc. practices for gathering, storing, using and disseminating information of Users. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms and conditions set forth below, please do not use or access the iChannel Solution Inc. services or website. By using this website, you expressly consent to the use and disclosure of your personal information as outlined below. This Privacy Policy may be changed from time to time. All changes will be posted to this site and you are encouraged to periodically check back to this site for any changes to the Privacy Policy. By continuing to use this website after any posted revision, each User agrees to abide by it. This version supersedes any previous draft.
2. INFORMATION COLLECTION
All Users. In general, you can visit this website without revealing any personal information about yourself. iChannel Solution Inc. may, however, collect automatically submitted information regarding your computer and connection, including previous and subsequent URL, IP address and page viewing data. iChannel Solution Inc. will collect any comments you may send to iChannel Solution Inc. and any information you may post to the iChannel Solution Inc. site or it Client site powered by iChannel Solution Inc. iChannel Solution Inc. may also collect information through the use of Cookies (as defined below). iChannel Solution Inc. electronically collects and stores personal information you provide when you:
(1) register with iChannel Solution Inc.,
(2) become a iChannel Solution Inc. Client or business partner,
(3) participate in the purchase/auction for a product listed by a iChannel Solution Inc. Client,
(4) complete a checkout page for a product purchased from a iChannel Solution Inc. Client,
(5) provide comments or submit a problem to iChannel Solution Inc. or a iChannel Solution Inc. Client,
(6) request information from iChannel Solution Inc. and provide your name or return contact information,
(7) respond to special offers, contests or surveys; or (8) apply for employment with iChannel Solution Inc.. iChannel Solution Inc. may collect and associate the various types of information described in this paragraph, including information gathered from your visits and interactions with our website over time, to record your preferences, make the website easier for you to use, and show you relevant content. At this time, this website does not respond to browser “do not track” signals. iChannel Solution Inc. clients may choose whether or not to respond to such signals on their own web properties and iChannel Solution Inc. has no control over such choices.
iChannel Solution Inc. may, on behalf of and at the direction of iChannel Solution Inc. clients, electronically collect and store certain personal information about clientss, which may include email, billing and shipping addresses, credit card or bank account numbers, purchasing information, product information and product order information. In addition, iChannel Solution Inc. may, on behalf of and at the direction of iChannel Solution Inc. clients buying and selling histories as well as third party comments regarding clients’ bidding, buying and selling behaviors. As part of a registration or checkout process for certain Services, clients may be asked to provide contact and billing information and other personal information. Providing some of the requested information is optional, as indicated at the point of collection; however, such information may be needed to make a purchase from an iChannel Solution Inc. Client or for iChannel Solution Inc. to provide the Services. iChannel Solution Inc. clients may be required to provide iChannel Solution Inc. with personal information such as name, title, company name, physical address, e-mail address, telephone number, credit card information, bank information, username and password.
3. COOKIES
“Cookies” are small data files that may be placed on the hard drive of your computer when you visit the iChannel Solution Inc. site or a iChannel Solution Inc. Client site powered by iChannel Solution Inc.. Cookies permit the iChannel Solution Inc. server to identify your browser whenever you interact with the iChannel Solution Inc. site or a iChannel Solution Inc. Client site powered by iChannel Solution Inc.. iChannel Solution Inc. uses cookies to improve the functionality of its site, to recognize repeat visits by users of its site, and to collect information about its users’ interactions with the Services. These Cookies contain identification information that enables us to streamline your experiences using the Services and the iChannel Solution Inc. site. These cookies may be placed by iChannel Solution Inc. or by select third party partners we collaborate with. To learn more or to opt out of placement of these cookies, visit the Network Advertising Initiativewebsite or Digital Advertising Alliance website. You are always free to set your browser software to decline cookies. However, if you decline cookies, you will be required to reenter your login information each time you access the Services, and you may not be able to optimize the features of the Services. In some cases, you will not be able to access Services if cookies are disabled. By agreeing to accept cookies from iChannel Solution Inc.’s site or a iChannel Solution Inc. Client site powered by iChannel Solution Inc., the following types of cookies could be placed on your computer.
• Social Media Cookies: These cookies are used to integrate our site with popular social media sites (Facebook, Twitter, etc.). Social Media cookies allow visitors to share content quickly and easily with their social networks.
• Analytics Cookies: These cookies are used to measure website traffic and activity.
• Advertising Cookies: These cookies help correlate online advertising to a visitor’s interests by displaying marketing messages that are relevant to a user based on a user’s browsing history and preferences.
4. USE AND DISCLOSURE INFORMATION
Data Integrity; Choice. iChannel Solution Inc. will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by a User or to investigate and address technical issues. iChannel Solution Inc. will take reasonable steps to ensure that such information is relevant to its intended use, accurate, complete and current. iChannel Solution Inc. will: (a) notify users of iChannel Solution Inc.’s website if their personal information is to be disclosed to a third party or used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the User; and (b) provide the user with the opportunity to opt out. Customer Clients shall notify iChannel Solution Inc. of any client requests to opt-out. iChannel Solution Inc. collects aggregate analytics information related to use of the iChannel Solution Inc. Services by Users (such as log and configuration data). We use this information to understand how the Services are being configured and used, how they can be improved for the benefit of Users, and to develop new Services.
Other Disclosures. iChannel Solution Inc. may disclose a User’s personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or if iChannel Solution Inc. has a good faith belief that such disclosure is necessary to protect and/or defend the rights and interests of iChannel Solution Inc. or others. iChannel Solution Inc. may, as permitted by applicable law, disclose your personal information to iChannel Solution Inc. clients, other Users or third parties in connection with an investigation of fraud, infringement, piracy or other unlawful activity and you expressly authorize iChannel Solution Inc. to make such disclosures.
Domestic and International Use. All personal information collected by iChannel Solution Inc. may be:
(1) used in the United States;
(2) transferred to the United States for use of the Services by a foreign iChannel Solution Inc. Client if the Services are undertaken by iChannel Solution Inc. for a Client; or
(3) transferred to a iChannel Solution Inc. location or Client outside of the United States. You consent to any such transfer of information outside of your country.
Merger or Acquisition. If iChannel Solution Inc. is merged into or acquired by another entity, personal information may be transferred to such entity as a part of the merger or acquisition. Should such a transaction occur, we will require that the other entity follow this Privacy Policy or one substantially similar that complies with the Privacy Shield.
5. USE AND DISCLOSURE OF PERSONAL INFORMATION FROM iCHANNEL SOLUTION CLIENTS
Buying Process. iChannel Solution Inc. will retain your information at iChannel Solution Inc. to support the transaction. If you are encouraged to review the privacy policies of the iChannel Solution Inc. websites that provide the products or services related to your bid or purchase. As a clients should contact these iChannel Solution Inc. directly and review their privacy policies should you have questions concerning out use of your information such as, for example, communications you may or may not wish to receive.
Customer Support. Contact information provided by a client in connection with problems, comments or requests is used only to respond to those problems, comments or requests and may be provided to iChannel Solution Inc. clients or third parties as necessary to respond to the comment, problem or request.
Marketing/Special Offers/Solicitation from iChannel Solution Inc. may use a client’s information to provide updates and for other business purposes related to making available the features and functions of Services. iChannel Solution Inc. also may use information a client provides to make a client aware of new products or special offers or promotions. iChannel Solution Inc. will abide by requests from you to discontinue such use. As a client, if you receive communications directly from an iChannel Solution Inc. Client, you should contact the iChannel Solution Inc. Client directly concerning such communications and review their privacy policies. A client will receive such information as described in this Section unless a client has opted out of receiving such information from iChannel Solution Inc. as part of the checkout process. Outside of the checkout process, clients may also opt out of receiving such information (if you have not already opted out of receiving it) by sending a request.
Providing Your Information to Third Parties for Marketing/Solicitation (iChannel Solution Inc. clients). If you are an iChannel Solution Inc. Client, iChannel Solution Inc. may provide certain of your registration information to third parties for use in marketing and in designing or providing their own services, to send you information about its products and to notify you if you win a contest. You may opt-out of iChannel Solution Inc. providing such information to third parties at any time by updating your Personal Account Settings or by contacting iChannel Solution Inc.. You should contact the third party directly who may already be sending you messages in order to request that these communications stop, and to review their privacy policies.
Buying, Selling History. iChannel Solution Inc. may use any information collected related to a client or iChannel Solution Inc. Client’s buying or selling history to generate recommendations and predictions related to likelihood of your willingness to complete a bid and may submit such history and recommendations to iChannel Solution Inc. clients.
6. ACCESS, REVIEW AND MODIFICATIONS TO YOUR PERSONAL INFORMATION
If you either (i) have created a client profile, or (ii) opted to receive marketing information from iChannel Solution Inc., you may access, modify, remove, correct or update personal information by contacting iChannel Solution Inc. as indicated in Section XI below.
7. LINKS TO OTHER SITES
As a part of the Services, iChannel Solution Inc. provides links to web sites operated by third parties. iChannel Solution Inc. is not responsible for the information collection or privacy practices or the content of those third party sites. Users should check the privacy policies of any site prior to use.
8. SECURITY
iChannel Solution Inc. treats data as an asset and therefore stores personal information it obtains using appropriate safeguards. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, iChannel Solution Inc. has put in place appropriate physical, electronic, and managerial procedures to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, third parties may unlawfully intercept or access transmissions, and other users may abuse or misuse your personal information that they collect from our website. You should consider any communication that you transmit to iChannel Solution Inc. (such as data, questions or answers, comments, or suggestions) as non-¬confidential, and agree that iChannel Solution Inc. will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient.
9. CHILDREN
iChannel Solution Inc. uses reasonable efforts not to collect, use or disclose personal information from children under the age of 13. The Services are not targeted at children, and children may not register for any of the Services.
10. FURTHER INFORMATION; ENFORCEMENT
iChannel Solution Inc. has established internal mechanisms to verify its ongoing adherence to this Privacy Policy. iChannel Solution Inc. also encourages Users to raise any concerns or complaints about our processing of personal information by contacting iChannel Solution Inc.; iChannel Solution Inc. will seek to resolve any concerns. If you have any questions about anything in this Privacy Policy, or about collection of personal information, or information generally, please contact iChannel Solution Inc. as follows:
iChannel Solution Inc.
Address: 328 South Abbott Avenue
Milpitas, CA95035 USA
Phone: 408-946-7316
Email: support@ichannelsolution.com
You may also use the above contact information if you think any information about you is inaccurate, incomplete, or if you want to change the sort of information about you that iChannel Solution Inc. may have collected.
Transfers to Third Parties. When iChannel Solution Inc. uses other third parties to perform Services on its behalf or otherwise transmits personal information to third parties, iChannel Solution Inc. will require the third party to treat personal information consistent with this Privacy Policy and the EU-U.S. Privacy Shield Framework, and iChannel Solution Inc. may be liable if such third parties fail to meet those obligations or if iChannel Solution Inc. is responsible for the event giving rise to the harm.
Revised May 18, 2018